Política de cancelaciones y condiciones Sección Regala

· Returns are not allowed once the gift voucher has been purchased.
· The gift voucher is valid for 2 years from the date of purchase.
· In the event that on the date that the client wants to enjoy the gift voucher, the
selected store was closed, you could change the store to one of the
Open Enjoy Group (www.enjoygroup.es) warning with a minimum of 48
hours in advance to the mail (info@enjoygroup.es).
· The "gift" check or menu is personal and non-transferable
· If you choose the menu option, it is individual and cannot be shared
· The menu includes drinks, see details in the menus.
· In case of not being able to attend, please notify 2 hours in advance to the
An email will be sent to the client once the purchase is executed
automatic with proof. An order number will appear in this email
The only one that must be used to redeem at the premises.
· The email sent and the unique order number have the value of the amount paid
for the client.
· The client must take the mail printed to the place where he enjoys his experience
gift ticket so that it can be confirmed by the venue.
· The venue will keep the printed gift voucher as proof.
· The gift voucher can only be used once.
· The value of the gift voucher must be used in its entirety in the same service,
local and shift and he himself will not be refundable if there is a surplus.
· In the event that at the end of the service, the remaining ticket is greater than the value
of the gift voucher, the customer will pay the difference at the store in the manner
· Not combinable with other promotions at the same time, (Family&Friends or promotions of
discount through our reservation system)

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