Cancellations and Conditions Policy Section Regala

· Returns are not allowed after the gift voucher is purchased.
· The gift voucher is valid for 2 years from the date of purchase.
· In the event that on the date the customer wants to enjoy the gift voucher, the
local location was closed, the venue could be changed to one of the
Enjoy Group ( warning with a minimum of 48
hours in advance of the mail (
· The “gift” check or menu is personal and non-transferable
· If you choose the menu option, it is individual and cannot be shared
· The menu includes drink, see details in the menus.
· If you are unable to attend, please inform the
· An email will be sent to the customer once they execute the purchase
automatic with proof. An order number will appear in this email
must be used to redeem on-site.
· The mail sent and the unique order number has the value of the amount paid
by the customer.
· The customer must take printed to the place where they enjoy their experience the mail
gift ticket so that it can be confirmed by the venue.
· The place will keep the gift voucher printed as proof.
· The gift voucher can only be used once.
· The value of the gift voucher must be used in its entirety in the same service,
local and shift and himself will not be refundable if there is a leftover.
· In the event that at the end of the service, the remaining ticket is greater than the value
gift check, the customer will pay the difference on the premises in the way that
· Not combinable with other promotions at once, (Family&Friends or
discount through our booking system)

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