Internal Host (Upseller)
To assist the Host Team manager with the smooth operation of the internal needs of the clients.
Welcome all clients ensuring a happy, positive and friendly impression of the Restaurant.
Internal Hosts must work closely with the host team to assist seating all clients in a friendly, professional timely manner and must be knowledgeable and a hub of information with regards to the venue, food & drink and package menus to maximise sales.
The Internal Hosts will be available to clients needs throughout the operating hours, working closely with other team members and the Host Team manager to ensure an excellent service and deal with any client queries or complaints professionally and efficiently.
You will be expected to take part in bottle shows, bottle delivery, modelling and promotions.
The internal Hosts must have an exceptional appearance at all times, be energetic, fun – loving and have an aptitude for life, comfortable interacting with guests with an aptitude for sales.
Internal Hosts will be happy to spend time with all clients using his/her
knowledge to up sell where possible, entertain and provide an overall exceptional gastronomy and drink experience to new and existing clients.