RUNNER
Position Overview
As a Runner at Enjoy Restaurants Group, you play a fundamental role in ensuring the fluidity, precision and rhythm of service. You act as the operational bridge between kitchen, bar and floor team, guaranteeing that every dish and beverage reaches the guest efficiently, accurately and in perfect condition.
This position requires speed, coordination, product knowledge and strong teamwork within a dynamic, high-volume environment.
Key Responsibilities
Service Execution
Deliver food and beverages to guests in a professional, timely and well-coordinated manner.
Ensure all dishes and drinks are presented according to brand standards before leaving the pass or bar.
Confirm table numbers, orders and special requests to avoid service errors.
Support waiters and bartenders in maintaining smooth and continuous service flow.
Product Knowledge
Develop a solid understanding of all menu items, ingredients and presentation standards.
Communicate confidently with the service team regarding dishes, allergens or product details when required.
Operational Support
Maintain cleanliness and organization of the pass, service stations and floor areas at all times.
Ensure trays, service tools and equipment are clean and properly stocked.
Assist with table resetting and floor maintenance when necessary to support overall efficiency.
Team Collaboration
Work in close coordination with kitchen, bar and service teams to maintain optimal timing.
Respond quickly to requests from managers and senior staff.
Remain attentive, proactive and solution-oriented throughout service.
Profile Requirements
Previous hospitality experience is an advantage, particularly in high-volume restaurants.
Ability to work under pressure while maintaining accuracy and professionalism.
Strong teamwork and communication skills.
Good physical stamina and ability to remain active throughout the shift.
Positive attitude, reliability and strong work ethic.
Professional appearance aligned with brand standards.