WAITING STAFF
Welcome all clients ensuring a happy, positive, and friendly impression of the Restaurant.
The waiter/waitress will e responsible for taking food and beverage orders and must be knowledgeable and have a perfect understanding with regards to all our products and menus. You are expected to be attentive, responsive, and available to clients’ needs throughout the day, your area is perfectly attended ensuring cleanliness and working professionally and closely with the runners.
The waiter/waitress will serve food and beverages to our clients in a friendly, professional, and timely manner to the tables they have been assigned (but not limited to) holding natural conversation and delivering with the highest of standards and best practice.
It is your responsibility to ensure that the clients receive the best possible experience and that all client queries and complaints are dealt with professionally and efficiently.
The waiter/waitress must always have an exceptional appearance, be energetic and comfortable interacting with clients.
The waiter/waitress will be comfortable using his/her knowledge to upsell where possible and provide an overall exceptional experience to new and existing clients.